Skopie 112, Plovdiv, Bulgaria

+359 889 980 083

Production and installation throughout the country

office@srs-railing.com | +359 889 980 083

Terms & Condition

Saris Railing – https://saris-railing.com/
Owned and operated by EDIN IMPULS LTD (ЕДИН ИМПУЛС ЕООД)
Last updated: 02.12.2025

1. Introduction

These Terms & Conditions govern your use of the website https://saris-railing.com/ and the purchase of products offered by EDIN IMPULS LTD. By accessing or using the site, you agree to comply with all terms described below. If you do not agree, you must not use the website.

2. Company Information

EDIN IMPULS LTD (ЕДИН ИМПУЛС ЕООД)
UIC (EIK): 206034260
Address: Asen Hristoforov 21, Floor 2, Apt. 1, Plovdiv, Bulgaria
Managing Director (MOL): Stoyan Dimitrov Asanski
Email: office@srs-railing.com
Phone: +359 889 980 083

3. Use of the Website

  • You may use the website for personal and non-commercial purposes only.

  • You must not misuse the site, attempt unauthorized access, or interfere with its proper functionality.

  • We reserve the right to modify, restrict, or terminate access to any part of the website at any time.

4. Products and Orders

4.1 Product Information

We strive to provide accurate product descriptions, images, and specifications. However, slight variations may occur due to manufacturing changes or display differences.

4.2 Order Process

To place an order:

  1. Select your desired products

  2. Add them to the cart

  3. Complete the checkout form

  4. Confirm the purchase

An order is considered accepted when you receive a confirmation email.

4.3 Availability

If a product is unavailable after your order is placed, we will notify you and either offer an alternative or issue a full refund.

5. Pricing and Payment

  • All prices are displayed in the local currency and include VAT, unless stated otherwise.

  • We reserve the right to change prices at any time, but changes do not affect already confirmed orders.

  • Payment methods may include:

    • Online payment methods

    • Bank transfer

    • Cash on delivery (if supported)

We do not store or have access to your card details. Payments are processed through secure third-party providers.

6. Shipping & Delivery

  • Deliveries are handled by trusted courier partners.

  • Delivery times vary depending on location and product availability.

  • Shipping costs are calculated during checkout.

  • Risk of loss transfers to the buyer once the package is handed to the courier.

7. Returns, Cancellations & Refunds

7.1 Right to Cancel (14 Days)

Customers within the EU have the right to return a product within 14 days of receiving it, provided that:

  • The product is unused

  • It is returned with original packaging and accessories

  • No damage or modification has occurred

Return shipping costs are covered by the customer unless the product is defective.

7.2 Defective or Incorrect Items

If you receive a damaged or incorrect product, contact us immediately.
We will repair, replace, or refund the item in accordance with consumer protection laws.

7.3 Refund Processing

Refunds are issued within 14 days after receiving the returned product.

8. User Accounts

  • You are responsible for maintaining the confidentiality of your login details.

  • We may suspend or delete accounts that violate our terms or contain inaccurate information.

  • You may request account deletion at any time.

9. Intellectual Property

All content on the website—including images, text, graphics, logos, and product descriptions—is the property of EDIN IMPULS LTD or is licensed for use.
You may not copy, distribute, reproduce, or use any content without written permission.

10. Limitation of Liability

We are not liable for:

  • Interruptions or errors in website functionality

  • Delays caused by third-party delivery services

  • Damages resulting from improper product installation or usage

  • Indirect, incidental, or consequential damages

Our liability is limited to the value of the purchased product.

11. Third-Party Links

The website may include links to external services or websites. We do not control or endorse their content and are not responsible for their practices.

12. Privacy & Data Protection

Your privacy is important to us.
All personal data is processed in accordance with our Privacy Policy and GDPR regulations.

13. Changes to These Terms

We may update or modify these Terms & Conditions at any time.
Changes take effect immediately upon publication on the website.

14. Governing Law

These Terms & Conditions are governed by the laws of Bulgaria and the applicable EU regulations.

15. Contact Information

For questions regarding these Terms & Conditions, please contact:

EDIN IMPULS LTD (ЕДИН ИМПУЛС ЕООД)
Address: Asen Hristoforov 21, Floor 2, Apt. 1, Plovdiv, Bulgaria
Email: office@srs-railing.com
Phone: +359 889 980 083